Contact information
Whether you're choosing your first Maverae bar, helping a parent set theirs up, or troubleshooting a tricky tile — we're here. Every email is read by a real person on our team, not a chatbot.
Email: support@maverae.com
(Please include your order number if your message is about an existing order — it helps us reply faster.)
Customer Support Hours
- Monday – Friday: 9 AM – 6 PM
- Saturday: 10 AM – 2 PM (Closed Sundays and major holidays. Messages sent outside hours are answered first thing the next business day.)
Thank you for trusting Maverae with something that matters — the safety of someone you love. We don't take that lightly, and neither should the bar on your wall.